The Grand Floridian Spa: treatments, hours, ages and booking
The Grand Floridian Spa (officially The Grand Floridian Spa at Disney's Grand Floridian Resort & Spa) is a full-service spa, salon and health club on the resort property. It offers massages, facials, body treatments and salon services; spa hours are 9:00 AM–6:00 PM and reservations can be made online or by phone.
In this guide
What the spa is and where it’s located
The facility is called The Grand Floridian Spa (previously Senses – A Disney Spa) and is part of Disney's Grand Floridian Resort & Spa, 4401 Grand Floridian Way, Lake Buena Vista, FL 32830.
The spa complex includes treatment rooms, a salon, a health club/fitness center, steam and eucalyptus amenities, whirlpool and relaxation lounges. The resort has a monorail station and boat access to Magic Kingdom from the main building.
- Spa name: The Grand Floridian Spa
- Resort address: 4401 Grand Floridian Way, Lake Buena Vista, FL 32830
- On-site amenities: treatment rooms, salon, 24-hour fitness center, steam/whirlpool
| Resort | Nearby park access |
|---|---|
| Disney's Grand Floridian Resort & Spa | One stop to Magic Kingdom via resort monorail; boat and walking path also available |
| Main building | Lobby-level access to The Perch, Enchanted Rose, and spa complex |
| Pools | Beach Pool (waterslide) and Courtyard Pool adjacent to resort grounds |
Treatments and signature services
The Grand Floridian Spa offers typical full-service spa treatments: massages, facials, body wraps and scrubs, manicures and pedicures, and salon services. A multi-hour package called The Grand Getaway is listed as a marquee treatment.
The Grand Getaway package has been described as a four-hour combination including an 80-minute signature massage, an 80-minute signature facial, and an 80-minute signature pedicure.
- Signature: The Grand Massage (listed as the spa’s signature massage)
- Multi-hour package: The Grand Getaway (four hours total)
- Other services: botanical body treatments, facials, nail and salon services
| Service type | Typical offering |
|---|---|
| Massages | Customized options including a signature Grand Massage |
| Body treatments | Botanical purifying and hydrating wraps/scrubs |
| Salon & nails | Cuts, styling, manicures, pedicures; some kid services available |
Hours, reservations and contact
The Grand Floridian Spa operates 9:00 AM–6:00 PM according to the resort's published spa hours. Hours for specific services or seasonal changes may differ; check when booking.
Reservations can be made online or by phone. The spa phone number listed for appointments is (407) 824-3039; guests can also contact BookResorts agents (24/7) at +1 (888) 605-1350 for help with bookings through that agency.
- Spa hours: 9:00 AM–6:00 PM (subject to change)
- Spa reservations phone: (407) 824-3039
- BookResorts agents (24/7): +1 (888) 605-1350
| What to book | How to book |
|---|---|
| Individual treatments (massage, facial, nails) | Spa website or call (407) 824-3039 |
| Multi-hour packages | Reserve in advance—call the spa directly |
| Dining or room + spa packages | Use resort concierge or BookResorts agent for planning |
Age rules and teen/child policies
Spa services are generally reserved for guests 18 and older. Teens ages 14–17 may receive treatments only when accompanied by a parent or guardian for the entire appointment.
Select salon and nail services are available for children ages 5 and up when a parent or guardian is present for the full service. The broader resort is family-friendly and welcomes children of all ages.
- Adult-only policy for most spa services: 18+
- Teens (14–17): may receive treatments with a parent/guardian present
- Kids (5+): select salon/nail services with guardian present
| Age | What’s allowed |
|---|---|
| 18 and up | Full access to spa treatments |
| 14–17 | Spa treatments allowed with parent/guardian present for entire visit |
| 5–13 | Select salon/nail services with guardian present |
Fitness center, locker amenities and accessibility
The spa complex includes a 24-hour fitness center for eligible resort guests with cardio machines, strength equipment and free weights. Historically, younger guests (teens) needed a parent/guardian to accompany them in the health club—check current policy with the spa.
The spa also offers locker-room amenities, steam/eucalyptus rooms, whirlpool and heated lounge chairs. Pool lifts and life jackets are available through the resort for guests who need assistance; the spa can arrange accessibility options on request.
- Fitness center: 24-hour access for eligible resort guests
- Pool access: towels and life jackets available; pool lifts can be arranged
- Spa amenities: steam/eucalyptus room, whirlpool, heated relaxation chairs
| Facility | Notes |
|---|---|
| Fitness center | 24-hour access; check age accompaniment rules |
| Steam/whirlpool | Part of spa amenities included with treatments |
| Locker rooms | Available; inquire about accessibility options |
Practical tips, cancellations and what to bring
Arrive early for your appointment to use the steam or relaxation lounges. Bring any required medical or consent forms if a teen is getting a service that requires parental permission.
Cancellation and arrival policies can vary—confirm when you book. The spa is open to non-resort guests as well as resort guests, but availability can be limited, so reserve treatments in advance.
- Arrive early to enjoy locker and steam facilities
- Confirm cancellation policy at booking (fees may apply)
- Non-resort guests can book treatments, but space is limited—reserve ahead
| Item | Why it matters |
|---|---|
| Photo ID/credit card | May be required at check-in for spa services |
| Guardian for teens | Required to remain for the full treatment when teens 14–17 book |
| Comfortable clothes | Useful for post-treatment relaxation and travel |
